KU Workplace Culture Summit Spring 2020

Learn to recognize the everyday forms of communication that lead to a culture of workplace incivility -- before it’s too late

Register for free

The pace and complexity of work today can breed disrespectful workplace behavior and communication. Learn how to become more attuned to recognizing and addressing everyday instances of incivility in your organization, before it begins spiraling.

Each of us wants and deserves to experience a workplace where we are treated with dignity and respect. Research shows that workplace incivility — and the stress it causes — contributes to significant declines in employee productivity, commitment, work quality and customer focus.

By learning how to notice and address the small shifts in individual and group behaviors happening across your organization, you can cultivate a workplace culture where civility, respect and dignity remain the norm. At this quarter’s KU Workplace Culture Summit, you’ll learn how to:

Recognize and address workplace incivility

• Define civility, respect and dignity (it’s more than just “being nice” and polite)
• Recognize and value opportunities to support employee voice and deliver on employee expectations for organizational justice
• Apply your learning with case studies based in everyday workplace situations

• Recognize two forms of workplace incivility - general behaviors and communication toward individuals
• Identify how workplace structures and cultural norms contribute to workplace incivility

• Targets of incivility: Learn how to most effectively report incivility and ask for help
• Managers and leaders: Learn how to overcome your role-based biases and appropriately respond to employees reporting incivility
• Bystanders: Learn how to interrupt and challenge instances of incivility you witness

Who should attend?

All levels of employees are welcome. The session will be especially helpful for private and public sector organizations with a culture that places high value on job titles, organizational tenure or other credentials, as well as professionals managing units where front-line employees work under particularly stressful conditions (customer service, health care, administrative support functions, consulting/client services, social work, corrections/policing, etc.).

Presenter

Angie Pastorek, Ph.D., Professional Workplace Communication Graduate Certificate Program Director, KU Edwards Campus

Location and Parking Information

Accessible parking is available in the Regents Center parking lot. Additional parking is available on the east side of the BEST building.

Individuals with disabilities are encouraged to attend University of Kansas sponsored events. If you require a reasonable accommodation in order to participate in an event, please email edwardsinfo@ku.edu or call 913-897-8400 at least three weeks before the first day of the event.